Why do I have pics I cannot upload

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DHort
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Why do I have pics I cannot upload

Post by DHort » Sun Sep 13, 2020 1:21 am

I click on attachments, and add file. The photo shows up, but there is a yellow triangle under status. It tells me that it does not know the dimensions of the file. Everything is good on the desktop and I can transmit the file with no problems. What is this software looking for? This is a frequent occurance. Thank you.

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Tbird
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Re: Why do I have pics I cannot upload

Post by Tbird » Sun Sep 13, 2020 7:27 am

It sounds like perhaps some of your photos might be in a portrait view. If the photo is taken in portrait view you need to reorient the photo to landscape to upload it.

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Re: Why do I have pics I cannot upload

Post by CudaMan » Sun Sep 13, 2020 8:35 am

Let me try to drag and drop a portrait view pic - seems to have worked for me. :)

Maybe portrait only works if you drag and drop?
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Steve Jelf
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Re: Why do I have pics I cannot upload

Post by Steve Jelf » Sun Sep 13, 2020 11:17 am

The few times I've received the dreaded yellow triangle it had to do with excessive image size. In those instances it took minimal resizing to post the picture.

IMG_4096.JPG
This photo posts full size, as they usually do for me. I don't understand why a few of the same size are rejected as too big.

Screen Shot 2020-09-13 at 10.03.07 AM.png
The scenery/portrait thing is new to me. I don't see anything about it here.
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Re: Why do I have pics I cannot upload

Post by ModelTWoods » Sun Sep 13, 2020 12:07 pm

EVERY photo that I take with my cell phone, without exception, is way to big to down load, I, as a matter of routine, take the photo to "paint" and reduce it in size 50%, before trying to post on the Forum.

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Steve Jelf
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Re: Why do I have pics I cannot upload

Post by Steve Jelf » Sun Sep 13, 2020 1:37 pm

Terry, what are the dimensions and file size of your original photos? I don't have a solution, just curious.
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DHort
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Re: Why do I have pics I cannot upload

Post by DHort » Sun Sep 13, 2020 7:32 pm

Mine is 4096 x 3072 pixels. 3.27MB in size

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Re: Why do I have pics I cannot upload

Post by ChrisB » Mon Sep 14, 2020 1:48 pm

Picture size should not be a problem, the maximum size is over 20 MB and the system will resize both the thumbnail & the larger picture.

If you like you can email me the pics that don't load & I can experiment.

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Re: Why do I have pics I cannot upload

Post by TonyB » Mon Sep 14, 2020 10:48 pm

When I post vertical picture, portrait I believe, I get the dreaded triangle which indicates a limit of 1200 pixels high and 2400 pixels horizontally. So I have to reduce the picture so it’s less, then it works fine.
Chris I’ll send you the latest one to fail. 😊
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Re: Why do I have pics I cannot upload

Post by Steve Jelf » Mon Sep 14, 2020 11:53 pm

So portrait means vertical and scenery means horizontal? I've never heard of that before.


So what is this?


IMG_92-93 copy 3.jpg
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Re: Why do I have pics I cannot upload

Post by Mark Nunn » Tue Sep 15, 2020 8:22 am

ChrisB, I have NEVER been able to post jpg photos from my phone or from my computer. That is regardless of file size. I get an error message which states that it is not possible to determine the dimensions of the image. I have to open the jpg in Paint and save it as a gif file. The gif error message says that the image must be, at most, 1600 pixels wide and 1200 pixels high. I resize to those values or less. Any photo that I can post is smaller than 900 kB. I don't post many photos because it's too much work. If the attached file results in an error, I have to edit it smaller. I can't save a file hat I've already attached to the post. I have to shut down the "Post Reply", resave the smaller file then start over. Repeat.

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Re: Why do I have pics I cannot upload

Post by Steve Jelf » Tue Sep 15, 2020 9:03 am

Mark, that sounds like your problem is the source of your pictures. Nearly all the pictures I post are jpegs, mostly full size. If you look at the screen shot I posted on Sunday you'll see that photo files from my camera are coded with file size, dimensions, and other info. Try posting jpegs from a different camera and see what happens.
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Re: Why do I have pics I cannot upload

Post by DHort » Tue Sep 15, 2020 10:12 am

Chris is looking into it. I sent him a picture that will not post here. I can send it to other phones. I can e-mail it. But it will not post here. Has to be the software of this site.


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Re: Why do I have pics I cannot upload

Post by Dallas Landers » Tue Sep 15, 2020 10:28 am

Nope! Its just you Dave! :D

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Re: Why do I have pics I cannot upload

Post by TonyB » Tue Sep 15, 2020 11:15 am

Steve, I downloaded your picture and it is 553 pixels wide and 1200 pixels high. The 1200 appears to be the upper limit from my experience.
The terms portrait and scenery are usually referenced as to how the picture is presented. In your case it is clearly presented as a portrait even though we all know its scenery presented rotated 90 degrees.
The limits I have found on pictures used in this site cannot exceed 1200 pixels vertically and 2400 pixels horizontally.
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Re: Why do I have pics I cannot upload

Post by Mark Gregush » Tue Sep 15, 2020 11:21 am

Steve Jelf wrote:
Mon Sep 14, 2020 11:53 pm
So portrait means vertical and scenery means horizontal? I've never heard of that before.


So what is this?



IMG_92-93 copy 3.jpg
Going up a really steep hill in a Model T! I would say it's a landscape on it's end. My computer software (windows 10) calls out landscape or portrait. Most portraits are done with the long sides vertical and landscape horizontal. Unless you are shooting in a square format (look at your old 35mm negatives), then all bets are off. When I was still shooting film with a 120 format, I could turn the camera so would take a wider shot when doing cars or landscape.
I know the voices aren't real but damn they have some good ideas! :shock:

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Re: Why do I have pics I cannot upload

Post by TWrenn » Wed Sep 16, 2020 8:52 am

Mark, with all due respect, I think you meant to say 35mm you would turn the camera. 120 format is square pics, except in the unusual case of a Mamiya RB 67, which stood for "6x7" mm, it had a revolving back to switch from portrait to landscape format.

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Re: Why do I have pics I cannot upload

Post by Steve Jelf » Wed Sep 16, 2020 10:53 am

Steve, I downloaded your picture and it is 553 pixels wide and 1200 pixels high. The 1200 appears to be the upper limit from my experience.

That's because this website automatically resized it. The original is 2699 × 5864.
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Re: Why do I have pics I cannot upload

Post by TonyB » Wed Sep 16, 2020 11:39 am

Strange as the site did not resize mine. I wonder why. I sent mine to Chris with no response to date.
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Re: Why do I have pics I cannot upload

Post by TonyB » Wed Sep 16, 2020 11:56 am

Picture that failed

Oh I can’t post it but here is the error message 😊
Error message
Error message
In case you can’t see the small print, it reads:

The picture must be at least 0 pixels wide, and 0 pixels high and at most 1600 pixels wide and 1200 pixels high. The submitted picture is 1200 pixels wide and 1600 pixels high.

Comment
It was my understanding that this BBB site would sccept any size picture and resize to make it fit. It now appears the system does not always function correctly. Some large pictures are resized and other rejected. Of course there has to be a reason but it is beyond my capability to know what is the cause. Maybe the web masters can either find the cause or contact BBB to investigate. 😊
Last edited by TonyB on Wed Sep 16, 2020 11:59 am, edited 1 time in total.
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Re: Why do I have pics I cannot upload

Post by Steve Jelf » Wed Sep 16, 2020 11:57 am

I wonder if the posting problem has to do with phone cameras. Maybe some of them don't embed the data required by the website software. Pure speculation. I don't know.
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Re: Why do I have pics I cannot upload

Post by TonyB » Wed Sep 16, 2020 12:02 pm

I’m using an Apple iPhone 10 with 13.7 OS
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Re: Why do I have pics I cannot upload

Post by TRDxB2 » Wed Sep 16, 2020 12:08 pm

Using a Windows 10 Laptop. I "copied" (not download) Jeff's photo directly into Paint and it appeared vertical and complete. I rotated it 90deg to the right & it chopped off part of the left side. I then rotated it back to the left 90deg and it appeared complete and vertical. I then selected the image and moved it to the right so there would be room for the vertical image to be rotated within the page. I rotated right and the rotation kept the entire photo. I then cropped off the surrounding white area and did not resize it. I then saved as jpeg and then attached that photo here and was surprised to see it smaller than the original
jpan.jpg
jpan.jpg (31.61 KiB) Viewed 682 times
I then went back to paint and selected that saved image and resized it 200% and posted it below. The forum software appears to have adjusted the size of the image.
jpan.jpg
I then downloaded/saved the image and checked the pixel size was 600x277 same as the copied ones. When I opened it in Paint there was no extra white area and it rotated to the right without chopping off any of the image. So Paint behaves differently on how the image is introduced to it. When I attached it to this post the Forum software again adjusted the image
jpan orig.jpg
jpan orig.jpg (34.78 KiB) Viewed 682 times
In all 3 attempts the aspect ratio of the original image was maintained - just a bit smaller. So... It would appear that some manipulation of photos may be necessary for them to appear they way you want.

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Re: Why do I have pics I cannot upload

Post by TonyB » Wed Sep 16, 2020 5:07 pm

This is the picture I tried to post but here I reduced the pixel count to 720 high and 540 wide
09 leaving 720 hi
09 leaving 720 hi


This version is 1280 by 960
09 leaving 1280 hi
09 leaving 1280 hi
This is the original 4032 x 3024
Error message
Error message
Strange that the pixel count in the error message is different than the value given by my photo editor. ☹️
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DHort
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Re: Why do I have pics I cannot upload

Post by DHort » Mon Sep 21, 2020 1:30 pm

Wonder if Chris is having any luck with this issue?

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Re: Why do I have pics I cannot upload

Post by TonyB » Tue Sep 22, 2020 12:20 pm

I email my failing picture to Chris but I have heard nothing back to date. 😊
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Re: Why do I have pics I cannot upload

Post by AdminJeff » Wed Sep 23, 2020 10:36 pm

As I thought, no problem... you need to zip the ORIGINAL file and send it fir me to really see what's wrong.

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14266259-C70D-4A70-83C8-5B1D263D64EF.jpeg
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Re: Why do I have pics I cannot upload

Post by AdminJeff » Wed Sep 23, 2020 11:10 pm

4032x 3024
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9A0BB50E-0584-4C5A-8C84-C5087E27C054.jpeg
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Re: Why do I have pics I cannot upload

Post by TonyB » Thu Sep 24, 2020 10:28 am

Jeff has made an adjustment to the BBB web site.
This is my picture that would not upload.
1909 on its way to Quebec
1909 on its way to Quebec
Success
Thanks Jeff😊😊
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