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Why do I have pics I cannot upload

Posted: Sun Sep 13, 2020 1:21 am
by DHort
I click on attachments, and add file. The photo shows up, but there is a yellow triangle under status. It tells me that it does not know the dimensions of the file. Everything is good on the desktop and I can transmit the file with no problems. What is this software looking for? This is a frequent occurance. Thank you.

Re: Why do I have pics I cannot upload

Posted: Sun Sep 13, 2020 7:27 am
by Tbird
It sounds like perhaps some of your photos might be in a portrait view. If the photo is taken in portrait view you need to reorient the photo to landscape to upload it.

Re: Why do I have pics I cannot upload

Posted: Sun Sep 13, 2020 8:35 am
by CudaMan
Let me try to drag and drop a portrait view pic - seems to have worked for me. :)

Maybe portrait only works if you drag and drop?

Re: Why do I have pics I cannot upload

Posted: Sun Sep 13, 2020 11:17 am
by Steve Jelf
The few times I've received the dreaded yellow triangle it had to do with excessive image size. In those instances it took minimal resizing to post the picture.

IMG_4096.JPG
This photo posts full size, as they usually do for me. I don't understand why a few of the same size are rejected as too big.

Screen Shot 2020-09-13 at 10.03.07 AM.png
The scenery/portrait thing is new to me. I don't see anything about it here.

Re: Why do I have pics I cannot upload

Posted: Sun Sep 13, 2020 12:07 pm
by ModelTWoods
EVERY photo that I take with my cell phone, without exception, is way to big to down load, I, as a matter of routine, take the photo to "paint" and reduce it in size 50%, before trying to post on the Forum.

Re: Why do I have pics I cannot upload

Posted: Sun Sep 13, 2020 1:37 pm
by Steve Jelf
Terry, what are the dimensions and file size of your original photos? I don't have a solution, just curious.

Re: Why do I have pics I cannot upload

Posted: Sun Sep 13, 2020 7:32 pm
by DHort
Mine is 4096 x 3072 pixels. 3.27MB in size

Re: Why do I have pics I cannot upload

Posted: Mon Sep 14, 2020 1:48 pm
by ChrisB
Picture size should not be a problem, the maximum size is over 20 MB and the system will resize both the thumbnail & the larger picture.

If you like you can email me the pics that don't load & I can experiment.

Chris

Re: Why do I have pics I cannot upload

Posted: Mon Sep 14, 2020 10:48 pm
by TonyB
When I post vertical picture, portrait I believe, I get the dreaded triangle which indicates a limit of 1200 pixels high and 2400 pixels horizontally. So I have to reduce the picture so it’s less, then it works fine.
Chris I’ll send you the latest one to fail. 😊

Re: Why do I have pics I cannot upload

Posted: Mon Sep 14, 2020 11:53 pm
by Steve Jelf
So portrait means vertical and scenery means horizontal? I've never heard of that before.


So what is this?


IMG_92-93 copy 3.jpg

Re: Why do I have pics I cannot upload

Posted: Tue Sep 15, 2020 8:22 am
by Mark Nunn
ChrisB, I have NEVER been able to post jpg photos from my phone or from my computer. That is regardless of file size. I get an error message which states that it is not possible to determine the dimensions of the image. I have to open the jpg in Paint and save it as a gif file. The gif error message says that the image must be, at most, 1600 pixels wide and 1200 pixels high. I resize to those values or less. Any photo that I can post is smaller than 900 kB. I don't post many photos because it's too much work. If the attached file results in an error, I have to edit it smaller. I can't save a file hat I've already attached to the post. I have to shut down the "Post Reply", resave the smaller file then start over. Repeat.

Re: Why do I have pics I cannot upload

Posted: Tue Sep 15, 2020 9:03 am
by Steve Jelf
Mark, that sounds like your problem is the source of your pictures. Nearly all the pictures I post are jpegs, mostly full size. If you look at the screen shot I posted on Sunday you'll see that photo files from my camera are coded with file size, dimensions, and other info. Try posting jpegs from a different camera and see what happens.

Re: Why do I have pics I cannot upload

Posted: Tue Sep 15, 2020 10:12 am
by DHort
Chris is looking into it. I sent him a picture that will not post here. I can send it to other phones. I can e-mail it. But it will not post here. Has to be the software of this site.

Re: Why do I have pics I cannot upload

Posted: Tue Sep 15, 2020 10:28 am
by Dallas Landers
Nope! Its just you Dave! :D

Re: Why do I have pics I cannot upload

Posted: Tue Sep 15, 2020 11:15 am
by TonyB
Steve, I downloaded your picture and it is 553 pixels wide and 1200 pixels high. The 1200 appears to be the upper limit from my experience.
The terms portrait and scenery are usually referenced as to how the picture is presented. In your case it is clearly presented as a portrait even though we all know its scenery presented rotated 90 degrees.
The limits I have found on pictures used in this site cannot exceed 1200 pixels vertically and 2400 pixels horizontally.

Re: Why do I have pics I cannot upload

Posted: Tue Sep 15, 2020 11:21 am
by Mark Gregush
Steve Jelf wrote: ↑
Mon Sep 14, 2020 11:53 pm
So portrait means vertical and scenery means horizontal? I've never heard of that before.


So what is this?



IMG_92-93 copy 3.jpg
Going up a really steep hill in a Model T! I would say it's a landscape on it's end. My computer software (windows 10) calls out landscape or portrait. Most portraits are done with the long sides vertical and landscape horizontal. Unless you are shooting in a square format (look at your old 35mm negatives), then all bets are off. When I was still shooting film with a 120 format, I could turn the camera so would take a wider shot when doing cars or landscape.

Re: Why do I have pics I cannot upload

Posted: Wed Sep 16, 2020 8:52 am
by TWrenn
Mark, with all due respect, I think you meant to say 35mm you would turn the camera. 120 format is square pics, except in the unusual case of a Mamiya RB 67, which stood for "6x7" mm, it had a revolving back to switch from portrait to landscape format.

Re: Why do I have pics I cannot upload

Posted: Wed Sep 16, 2020 10:53 am
by Steve Jelf
Steve, I downloaded your picture and it is 553 pixels wide and 1200 pixels high. The 1200 appears to be the upper limit from my experience.

That's because this website automatically resized it. The original is 2699 × 5864.

Re: Why do I have pics I cannot upload

Posted: Wed Sep 16, 2020 11:39 am
by TonyB
Strange as the site did not resize mine. I wonder why. I sent mine to Chris with no response to date.

Re: Why do I have pics I cannot upload

Posted: Wed Sep 16, 2020 11:56 am
by TonyB
Picture that failed

Oh I can’t post it but here is the error message 😊
Error message
Error message
In case you can’t see the small print, it reads:

The picture must be at least 0 pixels wide, and 0 pixels high and at most 1600 pixels wide and 1200 pixels high. The submitted picture is 1200 pixels wide and 1600 pixels high.

Comment
It was my understanding that this BBB site would sccept any size picture and resize to make it fit. It now appears the system does not always function correctly. Some large pictures are resized and other rejected. Of course there has to be a reason but it is beyond my capability to know what is the cause. Maybe the web masters can either find the cause or contact BBB to investigate. 😊

Re: Why do I have pics I cannot upload

Posted: Wed Sep 16, 2020 11:57 am
by Steve Jelf
I wonder if the posting problem has to do with phone cameras. Maybe some of them don't embed the data required by the website software. Pure speculation. I don't know.

Re: Why do I have pics I cannot upload

Posted: Wed Sep 16, 2020 12:02 pm
by TonyB
I’m using an Apple iPhone 10 with 13.7 OS

Re: Why do I have pics I cannot upload

Posted: Wed Sep 16, 2020 12:08 pm
by TRDxB2
Using a Windows 10 Laptop. I "copied" (not download) Jeff's photo directly into Paint and it appeared vertical and complete. I rotated it 90deg to the right & it chopped off part of the left side. I then rotated it back to the left 90deg and it appeared complete and vertical. I then selected the image and moved it to the right so there would be room for the vertical image to be rotated within the page. I rotated right and the rotation kept the entire photo. I then cropped off the surrounding white area and did not resize it. I then saved as jpeg and then attached that photo here and was surprised to see it smaller than the original
jpan.jpg
jpan.jpg (31.61 KiB) Viewed 9289 times
I then went back to paint and selected that saved image and resized it 200% and posted it below. The forum software appears to have adjusted the size of the image.
jpan.jpg
I then downloaded/saved the image and checked the pixel size was 600x277 same as the copied ones. When I opened it in Paint there was no extra white area and it rotated to the right without chopping off any of the image. So Paint behaves differently on how the image is introduced to it. When I attached it to this post the Forum software again adjusted the image
jpan orig.jpg
jpan orig.jpg (34.78 KiB) Viewed 9289 times
In all 3 attempts the aspect ratio of the original image was maintained - just a bit smaller. So... It would appear that some manipulation of photos may be necessary for them to appear they way you want.

Re: Why do I have pics I cannot upload

Posted: Wed Sep 16, 2020 5:07 pm
by TonyB
This is the picture I tried to post but here I reduced the pixel count to 720 high and 540 wide
09 leaving 720 hi
09 leaving 720 hi


This version is 1280 by 960
09 leaving 1280 hi
09 leaving 1280 hi
This is the original 4032 x 3024
Error message
Error message
Strange that the pixel count in the error message is different than the value given by my photo editor. ☹️

Re: Why do I have pics I cannot upload

Posted: Mon Sep 21, 2020 1:30 pm
by DHort
Wonder if Chris is having any luck with this issue?

Re: Why do I have pics I cannot upload

Posted: Tue Sep 22, 2020 12:20 pm
by TonyB
I email my failing picture to Chris but I have heard nothing back to date. 😊

Re: Why do I have pics I cannot upload

Posted: Wed Sep 23, 2020 10:36 pm
by AdminJeff
As I thought, no problem... you need to zip the ORIGINAL file and send it fir me to really see what's wrong.

Jeff

Re: Why do I have pics I cannot upload

Posted: Wed Sep 23, 2020 11:10 pm
by AdminJeff
4032x 3024

Re: Why do I have pics I cannot upload

Posted: Thu Sep 24, 2020 10:28 am
by TonyB
Jeff has made an adjustment to the BBB web site.
This is my picture that would not upload.
1909 on its way to Quebec
1909 on its way to Quebec
Success
Thanks Jeff😊😊

Re: Why do I have pics I cannot upload

Posted: Mon Jan 25, 2021 1:12 pm
by Mark Nunn
New phone photo test
PXL_20210125_180918054.jpg
Dog gonnit. It worked.

Re: Why do I have pics I cannot upload

Posted: Mon Jan 25, 2021 1:25 pm
by Mark Nunn
New phone. Photo test 16:9
PXL_20210125_182353763.jpg
Success.

Re: Why do I have pics I cannot upload

Posted: Sun Mar 07, 2021 12:03 am
by TRDxB2
DHort wrote: ↑
Sun Sep 13, 2020 1:21 am
I click on attachments, and add file. The photo shows up, but there is a yellow triangle under status. It tells me that it does not know the dimensions of the file. Everything is good on the desktop and I can transmit the file with no problems. What is this software looking for? This is a frequent occurance. Thank you.
The forum software has two parameters that is checks against uploaded images. If they exceed one of them you get the yellow triangle. One is the image size in bytes and the other is the image width in pixels. These values are set by the sites administrator.

I tried to explain the possible reason for the sideways images https://mtfca.com/phpBB3/viewtopic.php?f=9&t=3646